I bought some RAM today for my laptop and had a great experience with crucial.com.
First, there was a program that they allowed me to download (if you use IE, it just runs right in the browser) that showed me exactly how much RAM I had and more importantly, _where_ it was installed. It showed me that I had 1GB of RAM in a single slot.
Then I got a recommendation for which RAM I needed based on Crucial knowing exactly what computer I had. Their suggestion was exactly what I needed.
Purchasing the RAM was my favorite part of the experience. In my opinion, this is where Crucial gets things _really_ right. I didn’t have to log in, sign up, or otherwise register for anything on their site. I just put in my shipping and billing information and I was done.
The last nice touch was this little gem that appeared in the middle of my order confirmation.
Nothing to fill out if I didn’t want to, but a genuine attempt at making my life easier if I was going to have multiple orders.
Thanks Crucial, it was a great buying experience.